Why is an App Crashing? 6 Reasons Your App Crashes and How to Fix Them

Mobile devices are getting more popular by the day, a trend that’s been on the rise for some time now. With the popularity and practicality of mobile devices, the number of useful apps developed for mobile use is also on the rise. We use mobile apps for all sorts of purposes: from entertainment to paying our bills, business, and even taking care of our health status. Mobile apps provide us with a comfort of being functional even while we are away from our home or office. Therefore, experiencing app crashes is something we all wish to avoid if we don’t want to keep our obligations waiting. In this article, we are going to portrait some of the most usual reasons why is an App Crashing and how to deal with such unpleasant situations.



There is an old saying which states that only those that don’t do anything are not able to make a mistake. Developers do their best to rid their apps of any potential bugs, however, occasionally they miss out on a few issues. This can often become a problem for users because bugs could trigger a crash or disrupt the functionality of a certain feature.

Since bugs are the most common reason for crashes, it’s best to check for any recent updates. If there is an update available, install it and check if that solved your problems.


Memory Issues

Sometimes, apps can take a large portion of your device’s memory. Android devices experience this sort of issue more than any other type of device. The main reason for this might be too many apps already active in the background. In order to avoid this issue, simply use your app manager to close all unnecessary devices that you might have left running. Furthermore, stuffing your phone with too many apps and other content could lead to problems with the usability of any app you have installed on your device. Take a look at your storage capacity and uninstall apps you don’t use. Furthermore, consider storing content such as images and videos on a Cloud.


Outdated OS

If you have an app for a long time you could begin to experience crashes after a while. Developers build apps with future on their minds, which means the apps get updates and fixes which make them compatible with newer versions of OS. Therefore, if your operating system wasn’t updated for a while, the app you’re currently using could crash at startup or during use. The best way to deal with this problem is to check for software updates for your device. If there is an update available then your troubles should be gone once you install the newest OS version.

Error handling

It happens all the time that simple things like loss of internet connection or false value inputs cause the app to crash or act out leaving you with no other solution than rebooting your system and start from the beginning. Problems like these are difficult to predict until they happen to the user. The best thing to do is notify the developers of your issue so they could fix it.


Testing issues

Developers create apps that should work on various OS versions placed on even a larger number of different device brands and models. However, simulators that are being used to perform tests often don’t take into account the limitations of actual devices. Therefore, even if the tests show full functionality when placed in the field, the app might experience crashes and all sorts of functionality issues. The only way to deal with this sort of problem is for the developers to benchmark the app against industry standards, and the expectations of their potential users.


Network management

More than often developers work with powerful infrastructure that allows them to raise the app requirements to above standard. Some apps are built to use large amounts of bandwidth, which users can’t afford. For users, the best solution to avoid crashes or dysfunctional app is to keep the bandwidth free by closing some less necessary apps that use the network. This is often an issue for people who use apps like Facebook, Instagram, Twitter, and other apps that are constantly using internet connection.


Mobile devices are playing an important role in our everyday life. They allow us to handle our business and personal matters. Learning how to deal with dysfunctional apps is of utmost importance for dealing with usability issues.


Becky Holton

About the Author:

Becky Holton is a journalist and a blogger. She is interested in education technologies and is always ready to support informative speaking. Follow her on Twitter.


About the Author


Hi All, I'm Nicola and I am part of the EuroSTAR team. I enjoy outdoor activities and martial arts, it's fun! I joined EuroSTAR in 2018 and am excited to meet new people every year during the conferences. Tester Friends are for life :)
Find out more about @nicolag

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