The Story Behind Dunelm’s Shift to a Culture of Quality Powered by Digital Transformation

Stuart Day & Maneesh Sharma

Dunelm & LambdaTest

Dunelm is a billion-dollar home furnishings retailer in the UK, with over 170 stores across the country and a hugely successfully online operation – offering over 50,000 products across a broad range of categories. Over the last few years Dunelm has been, and are still on, a large transformational journey which has touched many parts of the business. This had enabled them to maintain being the number one soft furnishings retailer in the UK….but not only that, they are now also a technological leader in the industry with a focus on innovation and continuous improvement. All this with a pandemic…....

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About Me!

Stuart Day – Dunelm

Stuart is a software delivery professional with over 23 years of experience as an advocate of delivering high-quality value to customers at speed. He is a Quality Coach, Cert. Agile Coach, Cert. Agile Team Facilitator, Cert. Scrum Master and international speaker. Currently, Stuart is the Head of Quality at Dunelm Soft Furnishings, building a Culture of Quality and enabling continuous quality throughout the organisation’s technology landscape.

 

Maneesh Sharma – LambdaTest

Maneesh Sharma is the Chief Operating Officer at LambdaTest, leading the company’s GTM growth and operations. Passionate about technology and software innovation, Maneesh has over 24 years of experience in the industry.

Before LambdaTest, Maneesh was the Country Head and General Manager of GitHub India, making it the world’s fastest-growing developer market for GitHub. Maneesh has held a number of leadership positions at leading technology companies, including Adobe and SAP, and he was also the JAVA Ambassador at Sun Microsystems, where he drove developer engagement across APAC.

An avid reader, in 2005 Maneesh founded India’s first online book library – BookMeABook – to make it easy for people from all walks of life, to keep their passion for reading alive. Maneesh is active in the startup ecosystem as an investor, advisor, and above all, a sounding board for entrepreneurs.

Currently, he also sits on the Training Advisory Board of the All India Management Association(AIMA) as well as NASSCOM 10000 Startups Warehouse Steering Committee, Noida.


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