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The Art of Asking Questions

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As software testers, we need to learn a product thoroughly, we need to understand the user interface, the audience, the intended use of a product and we need to know how a product has been built so that we can test and investigate the robustness and readiness of a product. So we ask lots of questions. We ask designers, developers, product owners and many other people questions throughout our day and yet, rarely do we stop to recognize the skill of asking questions, let alone focus on how we might improve our approach to asking questions.

In this webinar Karen Johnson talks about the art of asking questions.


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Karen N. Johnson

Karen is an independent software test consultant. Her client work is often centered on helping organizations at an enterprise level. In recent years, she has helped companies transitioning to Agile software development. While focused on software testing and predominantly working with the testers throughout an organization, Karen helps teams and organizations improve quality overall. Her professional activities include speaking at conferences both in the US and internationally. Karen is a contributing author to the book, Beautiful Testing by O’Reilly publishers. She is the co-founder of the WREST workshop, the Workshop for Regulated Software Testing. She has published numerous articles; she blogs and tweets about her experiences. Find her on Twitter as @karennjohnson (note the two n’s) and her website:

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