Mike Hrycyk has been trapped in the world of quality since he first did user acceptance testing 19 years ago. He has survived all of the different levels and a wide spectrum of technologies and environments to become the quality dynamo that he is today. Mike believes in creating a culture of quality throughout software production and tries hard to create teams that hold this ideal and advocate it to the rest of their workmates. Mike is currently the Director of Quality for PQA Testing, but has previously worked in social media management, parking, manufacturing, web photo retail, music delivery kiosks and at a railroad. Intermittently, he blogs about quality at www.qaisdoes.com and tweets at @qaisdoes.