EuroSTAR, UKSTAR and Huddle are all part of the Qualtech group, and our registered company address is EuroSTAR Conferences Ltd, Galway Business Park, Dangan, Galway, Ireland.
- What information do we collect about you?
- How will we use the information about you?
- Access to your information and correction
- Other websites
- How to contact us
What information do we collect about you?
We collect information about you when you register to attend a conference with us, when you download our content (e.g. eBooks), when you register for a webinar, and when you sign up for our newsletter. We also collect information when you voluntarily complete customer surveys, provide feedback, when you submit to speak at one of our events and when you participate in competitions. Website usage information is collected using cookies.
We collect the following: your name, email address, and sometimes you are optionally asked to include: job title, country, company.
We will only retain your data for as long as you have asked us to provide you with content, or as long as you choose to remain active on our mailing list. If you stop interacting with us, we’ll send you a reminder after 12 months, another at 14 months, and delete your data completely after 18 months if we haven’t had any engagement from you.
If you participate as a delegate at a conference we keep a record of that data, on our conference tracker for historical purposes (and so that we can verify when people become eligible to join the EuroSTAR ’20 year club’). You still have the right to request to be forgotten.
How will we use the information about you?
We collect information about you to manage your account and, if you agree, to email you about other products and services we think may be of interest to you. If you are a frequent user of our educational content or interact a lot with our competitions and marketing campaigns we will occasionally assume a ‘legitimate interest’ applies and may send you details of relevant new products and services. If you are buying a ticket to attend one of our events, we sometimes need to send you more information in order to serve you well. We consider you a customer, and we will use the GDPR principle of ‘legitimate interest’ to complete the processing of your order, and to send you event and post-event information which we believe you need, in order to enjoy the full conference experience. This never involves sharing your data with anyone else. Qualtech Ltd (covering the EuroSTAR Conferences, UKSTAR Conferences and Huddle online community) will not share your information with companies outside the EuroSTAR Group.
We would like to send you information about products and services of EuroSTAR and UKSTAR which may be of interest to you. If you have already consented to receive marketing, you may opt out at any time. You have a right at any time to stop us from contacting you for marketing purposes. All of our group communications are Mailchimp based and contain an unsubscribe link.
Access to your information and corrections
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the personal information we hold, please email GDPR@eurostarconferences.com. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information which you find to be inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result e.g. remembering your order to speed up or complete a transaction.
How to contact us