How to Write A Bug Report

Delivering products with high quality on schedule is the main objective of the development and quality assurance teams. The QA team’s “Bug report” is what determines the product’s quality. How quickly the problem is resolved depends on the quality of the bugs.

What is a Bug Report in Software Testing?

To begin with, what exactly is “software testing”? Software testing is a procedure for evaluating the product’s quality. Checking “anticipated result” vs. “actual result” is a process.

You’ll now see “Bug Report”:

A “bug report” is a technique for creating a thorough analysis of an issue that covers the following topics:

  • Heading of the problem.
  • Description of the problem with proper steps to reproduce it.
  • Snap of the problematic scenario.
  • Expected result by the end user.
  • Actual result.
  • Set priority (urgency to solve this bug)
  • Special comment to help the developer.

Checklist on how to Write a Bug Report

  • Immediately brought up the issue.
  • Prior to reporting a problem, try to develop it at least three more times.
  • Try to recreate a specific problem using a different instance of the same module or environment.
  • Give a brief, clear overview of how to duplicate the problem.
  • Before clicking the “Submit” button, read the bug report in its entirety twice.

Tips and tricks to remember

  • Do not post duplicate bugs.
  • When writing descriptions, refrain from using similar statements constantly.
  • In the description, avoid using the words “I think” or “I believe.”
  • In a procedure sequence, try to add a snap.
  • If a comment is needed, add it to the problem.
  • Prioritize tasks based on how urgently you need to fix the bug.
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Important Feature in Your Bug Report

  • Each bug is given a number or ID, which is used for identification. The testing and retesting process are streamlined and simplified when Bug is used.
  • The bug’s title is: One can get a basic understanding of the issue by reading the bug title. It should be easy to grasp the issue from the bug’s title.
  • Priority: The bug’s severity should be taken into account when setting the priority. Severity levels include critical, blocker, major, and minor.
  • Environment: Prior to user acceptance in the software development process, products can be evaluated on a variety of different platforms. The platform on which a product is operating might occasionally affect how that product behaves. Therefore, it is essential to have a variety of testing platforms for developed items.
  • A crucial step in the bug-reporting process is the description. It aids in the developer’s comprehension of the issue. Therefore, the problem should be clearly stated in the description. Make sure to utilize complete sentences when creating the description part of the bug report. It is best practice to break down each issue individually rather than combining them all.
  • Reproduction Procedure: Use of the general statement is not advised. There are specific actions that must be taken.
  • Expected and Actual Results: Without expected and actual results, a bug report is not complete. The reader of the bug should be aware of both the intended user outcome and the actual outcome of the product.
  • The screenshot is significant because it gets close enough to the issue to understand it. In certain cases, the reader is unable to comprehend the issue by reading the text but is able to do so by simply looking at the photograph.
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Bonus Tips and Tricks

  • The bug description should be accurate.
  • The description must be simple to comprehend.
  • Try to include labels in the snap such as “Click here” and “Observe value.”
  • The snap uses a highlighter to draw attention to the troublesome area.
  • If necessary, special notes should be included.

Conclusion

A good “bug report” should be a well-written document. Since bug reports are merely a means of communication between the tester and the development team, it is the primary responsibility of QA to concentrate on writing them well.

Writing high-quality bug reports not only conserves organizational resources but also fosters positive relationships between QA and developers.

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About the Author

Dhvani

Dhvani works as an SEO and Content Strategist at QACraft. She is a Computer science engineer with a degree and has 5+ years of experience in SEO, SEM, SMM, SMO, Content marketing, Photoshop, etc. In her free time, she loves to play guitar and Car driving.
Find out more about @dhvaniqacraft

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