How do you triage and prioritise results of testing from external source

[maryam]

<p style=”caret-color: #222222; color: #222222; font-family: Lato, Arial, sans-serif;”>The challenge is if you received 10 valid results from external source but only accepted & fixed 5 of those.</p>

1. How did you make that priority call & decide those 5 bugs are important to fix the remaining are ‘good to know’ but not something for you to action?
2. What factors do you take in to consideration i.e. priority = customer impact + impact of core functionality + how many environments impacted ← what does this equation look like?
3. if you had to make a priority call on 60 bugs received externally, besides here is the bug, what other information would be useful to enable you to make that priority call quicker.

[Kyle]

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[Author]

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