Isabel Evans has more than thirty years of experience in IT, working as a practitioner, consultant and mentor. She encourages people to work together flexibly, is customer-focused, and is risk, quality and results-driven. A popular speaker at software conferences worldwide, she has been a member of several working groups for industry improvement. Publications include Achieving Software Quality Through Teamwork and chapters in “Agile Testing: How to Succeed in an eXtreme Testing Environment”; “The Testing Practitioner” and “Foundations of Software Testing”. Isabel is BCS SIGiST Programme Secretary, a Chartered IT Professional, Fellow of the British Computer Society and an independent consultant.