Why We Make Mistakes; Human Error & Cognitive Biases
Dr. Andrew Brown
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Dr Andrew Brown is a principal technical consultant at SQS. Recently, he has developed an independent line of research into understanding why we humans make the mistakes that lead to software defects. This research has produced a new view of defect reduction, several papers and a revamp of training and induction at SQS.
He has 25 years’ experience in the software industry. Previous roles include Head of QA at HMV, Head of QA at a financial software house and a test manager in Japan.
He holds a degree in Physics and Maths, an MBA from Warwick Business School and a doctorate from Imperial College.