Adonis Celestine

Cognizant

Why do Lifts have Mirrors?

Adonis is in the software testing industry for over 15 years. He is passionate about making testing simpler and more interesting for everyone. He is concerned about the perspectives and bias we have when it comes to defining quality.

Adonis advocates bringing in a perspective of the customer while approaching quality assurance. Companies, which have understood these perspectives, have not only made billions but also have billions of happy loyal customers.

How can we ensure right customer experience? How do customers perceive the performance of your app?

This recap provides answers to these questions and provide practical and radical techniques to improve overall experiences.

If you would like to view other recaps from presenters from the 27th EuroSTAR Conference, please click here.

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