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Smarter Quality Management: The Fast Track to Competitive Advantage

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Organizations that create and deliver software-whether for their own IT operations, for the packaged applications market, or as the core of their final product, as in the systems space-must grapple not only with today’s tough economic climate, but also with increased complexity in their processes and supply chains.

This paper introduces a practical approach to quality management (QM) that helps reduce time to market without sacrificing quality in the outcome. The underlying concepts presented here will be familiar to software project managers, especially those with QM experience, but I will explain some fundamentals as we go along to ensure all readers seeking these benefits can understand the essential processes involved.

Sponsored by IBM.

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