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The Tester’s Experience of Using Test Automation Tools: is it problematic? And why?

Reading Time: 1 minute

For many years test automation and test tools – for test execution, test management, and to support other test activities and many test types have been presented as the solution to speed, quality, cost and other project stumbling blocks. Yet, the implementation and successful use of tools is reported to be problematic. Do we know whether there is a problem, or how large or costly tool implementation really is? Isabel Evans has started a research project to investigate whether UX methods can be applied to test tools, and if they can, what this tells us about the state of the industry in regard to tools/automation, the causes and size of any shelfware problems, and possible solutions. In this webinar, Isabel shares what she has done so far, suggests how UX methods might help a tools implementation project, and requests your help and feedback to fuel her research.

Key Takeaways:

  • A UX method that can be applied to tool selection and assessment
  • A chance to contribute to the research and our understanding of the test communities experiences of tool usage.


Take part in Isabel’s survey here

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Isabel Evans

Independent quality and testing consultant Isabel Evans has more than thirty years of IT experience in the financial, communications, and software sectors. Her work focuses on quality management, software testing, and user experience (UX). A published author, popular speaker and storyteller at software conferences worldwide, Isabel is a Chartered IT Professional and Fellow of the British Computer Society, and received the 2017 EuroSTAR Testing Excellence Award. In parallel with her consultancy and teaching in industry, Isabel Evans has recently started as a part-time PhD student at the Department of Computer Information Systems, University of Malta, working with Dr Chris Porter and Dr Mark Micallef on research in human factors for Software Testing. Within that, her current research project is to examine human factors around test tools and the automation of testing, in particular, the UX of test tools for testers

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