Credibility is perhaps the most important asset of a tester. If people don’t believe you as a tester, they won’t believe what you’re telling them. Credibility is an interpersonal relationship between people, which can be managed by applying heuristics. Heuristics that are based on self-awareness provide a good personal set, which may help building your credibility. Biography Ruud Cox is a test consultant with over 18 years of experience in the embedded software industry. He’s worked for companies in various domains like consumer electronics, semiconductors and healthcare. Currently he is a test consultant at Improve Quality Services, a provider of…....