In a recent paper Geoff Thompson of Experimentus and I asked – what is the essential purpose of testing? We concluded – testing is about delivering confidence in outcomes. In the emerging IT world of the virtual the creation and delivery of software & systems requires a reformed testing discipline to deliver on this objective. Dr. Richard Sykes was a Keynote Speaker at the EuroSTAR 2011 in Manchester. Biography Dr Richard Sykes works as a board-level strategic analyst & advisor in information technology & business process sourcing, outsourcing and offshoring. His particular focus is the transformation of classic outsourcing business…....